Privacy Policy

1. Introduction

ProMount TV ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Data: Name, email address, phone number, mailing address
• Service Information: Details about installation appointments and service requests
• Payment Information: Payment method details for service transactions
• Usage Data: Browser type, IP address, pages visited, time spent on pages
• Device Information: Device type, operating system, unique device identifiers

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling service requests and appointments
• Sending service updates and appointment reminders
• Processing payments and billing
• Providing customer support and assistance
• Improving our website and services
• Marketing and promotional purposes (with your consent)
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure.

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information with service providers who assist us in operating our website and conducting business, subject to confidentiality agreements.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. User Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Data portability where applicable

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" above. Your continued use of our services constitutes your acceptance of the updated policy.